Niche Privacy

Privacy

FRONTIER AI PRIVACY POLICY

Effective Date: 7 August 2025

Frontier AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, services, and voice AI technology. This policy complies with the Australian Privacy Act 1988 (Cth), the New Zealand Privacy Act 2020, and includes considerations similar to GDPR and HIPAA where relevant.

1. INFORMATION WE COLLECT
We may collect the following types of information:

Personal Data: Name, phone number, email address, business name, and other contact details submitted via forms or communications.
Usage Data: Information about your interaction with our website or voice AI tools, such as IP address, browser type, access times, referring URLs, and pages viewed.
Voice Interaction Data: Audio recordings, call transcriptions, AI-generated messages, and call logs, used strictly for service delivery and optimisation.
Cookies and Tracking Technologies: Used for analytics, marketing optimisation, and session management.

2. HOW WE USE YOUR INFORMATION
We use collected data for the following purposes:

To provide and improve our services.
To respond to enquiries and deliver requested demos or test calls.
To personalise user experience.
For legal compliance and risk management.
To send service updates, promotional content (with opt-in consent), and related communication.

3. DATA SHARING & THIRD PARTIES
We may share your information with:

Cloud hosting providers (e.g. AWS, Vimeo).
CRM and marketing automation tools.
Legal and regulatory authorities where required.
No data is ever sold to third parties.

All third parties are contractually required to safeguard your data and comply with relevant Australian, New Zealand, and international privacy laws.

4. DATA SECURITY
We use a range of technical and organisational measures to protect personal information, including encryption, secure hosting, and strict access controls. However, no online service can guarantee 100% security.

5. ACCESS, CORRECTION & CHOICE
You may request:

Access to your personal data.
Corrections to your information.
Deletion of your data (where legally permissible).
To opt-out of marketing communications.

Please contact us at support@FrontierAI.ai

6. INTERNATIONAL DATA STORAGE
Data may be stored or processed in countries outside Australia and New Zealand, including the United States or Europe, subject to appropriate data protection agreements.

7. CHANGES TO THIS POLICY
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

CONTACT US
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Frontier AI
Support@FrontierAI.ai